Timely Delivery: Ensure customer orders are delivered accurately and on time.
Customer Interaction: Represent Flipkart professionally; address queries or concerns during delivery.
Payment Handling: Collect cash on delivery (COD) payments when applicable.
Route Planning: Follow optimized delivery routes for efficiency.
Package Handling: Load, transport, and unload packages safely to prevent damage.
Record Keeping: Maintain accurate delivery logs, obtain signatures, and update delivery status in the app.
Problem Solving: Handle minor issues such as incorrect addresses, undelivered packages, or customer complaints.
Key Skills & Requirements
Valid two-wheeler driving license and ownership of a vehicle (bike/scooter).
Smartphone (Android preferred) to use Flipkart delivery app.
Basic knowledge of local area and routes.
Physical fitness to handle packages of varying weight.
Good communication skills in local language (English is a plus).
Ability to work independently and manage time efficiently.
Work Environment
Shift-based work (typically 8–10 hours per day).
May include weekends and public holidays.
Field-based role with travel within assigned delivery areas.
Career Growth
With experience, can move into roles like Delivery Hub Supervisor, Sorting Associate, or Operations Executive.
Access to training programs via Flipkart Academy.
Salary & Benefits
Fixed monthly salary depending on city and experience.
Performance incentives and bonuses.
Health and wellness benefits in some locations.
Flexible working hours in certain positions.
Benefits
🏥 Health & Insurance Benefits
Medical Insurance: Coverage for the employee and up to five dependents, including spouse, children, parents, and siblings. Base coverage starts at ₹3 lakh, with options to purchase additional top-up coverage. Pre-existing conditions are covered from day one, and there's no waiting period.
Flipkart Careers
Accident Insurance: Employees are provided with a comprehensive accident and life insurance policy, ensuring financial support in case of unforeseen events.
Flipkart Careers
Group Personal Accident Policy: Coverage up to ₹5 lakh, ensuring protection against accidental injuries.
Flipkart Careers
💰 Financial & Retirement Benefits
Provident Fund (PF): Monthly contributions towards the Employee Provident Fund, with options for flexible contributions.
Flipkart Careers
Gratuity: Eligible employees receive gratuity benefits as per statutory requirements.
Flipkart Careers
Leave Encashment: Unused leaves can be encashed, providing additional financial benefits.
Flipkart Careers
🧘 Wellness & Work-Life Balance
Employee Assistance Program (EAP): Access to counseling and support services for personal and professional challenges.
Flipkart Careers
Onsite Medical Center & Gym: Facilities available to promote physical well-being.
Flipkart Careers
Flexible Working Hours: Depending on the role and location, flexible work schedules may be offered to accommodate personal commitments.
Flipkart Careers
👨👩👧 Parental & Family Support
Maternity Leave: Up to 6 months of paid leave for female employees.
Flipkart Careers
Paternity Leave: 15 days of paid leave for male employees.
Flipkart Careers
Adoption Assistance: Financial support and flexible working hours for adoptive parents.
Flipkart Careers
🛠️ Additional Perks
Meal Allowance: Reimbursement up to ₹2,200 per month for meals.
Flipkart Careers
Mobile & Broadband Reimbursement: Up to ₹1,000 per month to cover communication expenses.
Flipkart Careers
Transport Allowance: Reimbursement for fuel and travel expenses.
Flipkart Careers
Overtime Pay: Additional compensation for extra working hours.
Flipkart Careers
Joining & Annual Bonuses: Performance-based bonuses to reward dedication and hard work.
Flipkart was launched in 2007 as an online platform for selling books by Sachin Bansal and Binny Bansal. Ten years later, the e-commerce company had 54 million active users and 100,000 plus sellers and had sold 261 million units. Read More