Handle inbound & outbound voice calls for the Flipkart process.
Work from home with a 6-day rotational shift schedule.
Must have a laptop (Core i5, 7th Gen or above), 8GB RAM, and 50 Mbps stable Wi-Fi (no dongle/mobile hotspot).
Webcam, compatible headset, UPS & power backup are mandatory.
MAC books not allowed.
Role: Customer Retention - Voice / Blended
Freshers (UG/Graduates) and experienced candidates (min 1 year) can apply.
Fluent English communication is essential.
Prior BPO/Voice Process/International Calling experience preferred.
Freshers: ₹17,000 CTC (₹14,000 in-hand)
Experienced: ₹23,000 CTC (₹18,000 in-hand)
Permanent, full-time remote job
Pan India hiring
Opportunity to work with a reputed BPO (Teleperformance)
Exposure to international voice processes
Customer Service, International Calling, Voice Process
Communication Skills, Sales, Inbound/Outbound Process
English Fluency, BPO Experience, Customer Retention
Flipkart was launched in 2007 as an online platform for selling books by Sachin Bansal and Binny Bansal. Ten years later, the e-commerce company had 54 million active users and 100,000 plus sellers and had sold 261 million units. Read More