Client Onboarding & Documentation
Collect and validate corporate KYC (Know Your Customer) and account opening documents.
Verify company details, beneficial ownership, and authorized signatories.
Ensure compliance with RBI/SEBI/AML/KYC guidelines.
Due Diligence & Risk Checks
Perform background checks, sanction screening, AML, and risk profiling.
Flag and escalate potential risk concerns to compliance/legal.
Account Setup & Activation
Coordinate account opening for current, escrow, trade finance, or other specialized corporate accounts.
Configure client access to digital platforms (internet banking, payment systems).
Liaise with operations & IT teams for smooth activation.
Stakeholder Coordination
Work with Relationship Managers (RMs), Product Teams, and Compliance to resolve onboarding issues.
Provide regular updates on account status to clients/RMs.
Process & Data Management
Enter and maintain accurate client records in internal systems.
Generate MIS reports on onboarding volumes, timelines, and exceptions.
Assist in audits, regulatory inspections, and process improvement initiatives.
Customer Experience
Ensure smooth and timely onboarding to enhance client satisfaction.
Provide guidance to corporate clients on process requirements.
Competitive fixed salary
Performance-linked incentives/bonus (based on accuracy, compliance, process turnaround time)
Overtime / shift allowance (if working in 24x7 operations teams)
Provident Fund (PF), gratuity, and retirement benefits
Group medical insurance (self + family)
Life insurance & accidental coverage
Wellness programs (annual health checkups, mental wellness sessions)
Paid annual leave, sick leave, and public holidays
Maternity / paternity leave
Special leave options (exam leave, sabbatical in some banks)
Structured training on corporate banking products, compliance, KYC/AML regulations
Certifications in risk & compliance (sometimes company-sponsored)
Career growth opportunities into Operations Manager, Compliance Specialist, or Relationship Manager roles
Modern office infrastructure, cafeteria, transport facilities (in large cities)
Employee assistance programs (EAP) for personal and family support
Discounts on banking products (loans, credit cards, accounts)
Flexible / hybrid work model (some banks allow partial WFH for ops teams)