Conduct live video calls with prospective third-party sellers to verify identity and ownership of documents.
Review and validate seller submitted documents (IDs, business registration etc) for legitimacy.
Help legitimate sellers complete the onboarding process smoothly, while making sure risk/fraud is minimised.
Maintain composure and deliver high customer service while representing Amazon’s brand via video interface.
Follow Standard Operating Procedures (SOPs), meet productivity and quality targets, and be ready for ad-hoc tasks/projects.
Comprehensive Health Insurance covering employee, spouse, children, and parents.
Life insurance and accidental coverage provided.
Access to on-site medical clinics, annual health check-ups, and mental health counselling programs.
Employee Assistance Program (EAP) for psychological and emotional support.
Paid Time Off (PTO) including annual, sick, and casual leave.
Public holidays as per regional norms.
Maternity & Paternity Leave — fully paid as per company policy.
Adoption Leave and other family care leave options.
Flexible scheduling for work-life balance (depending on team requirements).
Provident Fund (PF) and Gratuity as per statutory Indian labor laws.
Employee State Insurance (ESI) coverage (if applicable).
Performance-based bonuses and incentives for meeting productivity and quality goals.
Shift allowances and language proficiency bonuses (for multilingual associates).
Annual salary revisions based on performance and company results.
Internal Job Postings (IJP) for career progression across teams (e.g., Risk Analyst, Process Expert, or Team Lead).
Regular training programs, language skill enhancement, and Amazon Learning Portals for certification.
Mentorship and leadership development opportunities.
Modern and ergonomic office spaces in Bengaluru and other tech hubs.
Employee discounts on Amazon.in purchases.
Cafeteria facilities, transport services (where applicable), and wellness activities.
Inclusive and diverse workplace culture — “Work Hard, Have Fun, Make History.”
Amazon started as an online bookstore and grew into the world’s largest e-commerce platform. Today, it operates across multiple sectors: E-commerce: Online marketplace selling everything from books to electronics, clothing, groceries, etc.... Read More