Conduct live video calls with sellers applying to sell on Amazon and verify their identity, business information, and supporting documents.
Review uploaded documents for accuracy, completeness, and authenticity (e.g., business registration, ID proof, address proof).
Communicate clearly and professionally with sellers to guide them through the onboarding verification process.
Identify and escalate suspicious activity or potential fraud according to internal risk procedures.
Maintain detailed records of verifications in accordance with company compliance standards.
Achieve daily productivity and quality targets while ensuring a high level of accuracy.
Collaborate with internal teams (Risk, Operations, and Seller Support) to improve onboarding processes.
Contribute to continuous process improvement and knowledge sharing within the team.
Competitive Salary: Market-based pay, typically in line with Amazon’s operations/analyst roles.
Performance Bonus: Monthly or quarterly incentives linked to quality, productivity, and accuracy.
Provident Fund (PF): As per Indian statutory requirements.
Gratuity: Long-term service benefit under Indian law.
Overtime / Shift Allowance: For working in rotational or night shifts.
Comprehensive Health Insurance: Covers employee, spouse, and dependents.
Accidental Death & Disability Insurance: Financial protection for employees and families.
Life Insurance: Coverage for all permanent employees.
Employee Assistance Program (EAP): Free and confidential mental-health, counseling, and wellness support.
Paid Maternity & Paternity Leave: Generous leave for new parents with job security.
Paid Annual Leave: Vacation days as per company policy.
Sick & Casual Leave: Paid time off for health or personal emergencies.
Public Holidays: As per regional calendar.
Flexible Work Environment: Some processes allow hybrid/remote work options (role-dependent).
Work-life Integration: Amazon promotes balanced workloads and provides wellness support.
Structured Training Program: Full onboarding and process training for verification procedures and Amazon tools.
Skill Development: Access to e-learning modules, communication training, and process-specific certifications.
Career Growth: Clear internal mobility paths into Risk Management, Operations Excellence, or Seller Support leadership.
Leadership Development: Mentorship from team leads and performance-based promotions.
Amazon Employee Discounts: Exclusive offers on Amazon.in purchases.
Cafeteria & Shuttle Facilities: Available in major offices like Bengaluru.
Recognition Programs: Spot awards and “Customer Obsession” recognitions for top performers.
Inclusive Culture: Employee resource groups and DEI (Diversity, Equity, and Inclusion) initiatives.
Volunteering Opportunities: Through Amazon Cares community projects.
Amazon started as an online bookstore and grew into the world’s largest e-commerce platform. Today, it operates across multiple sectors: E-commerce: Online marketplace selling everything from books to electronics, clothing, groceries, etc.... Read More