Provide desktop/laptop support for hardware and software issues.
Install, configure, and update operating systems, applications, and antivirus.
Troubleshoot issues related to network connectivity, printers, VPN, and email.
Monitor and maintain LAN/WAN connections, routers, and switches.
Coordinate with external vendors and the internal IT team for repairs or replacements.
Manage user access and permissions for internal systems.
Handle IT onboarding/offboarding (user IDs, email setup, and system allocation).
Maintain an updated asset inventory (laptops, peripherals, software licenses).
Ensure compliance with IT security and data protection policies.
Assist in implementing cybersecurity protocols (password policies, updates).
Support audits for IT infrastructure and help maintain documentation.
Ensure company data safety through backups and restricted access controls.
Work closely with IT managers to ensure operational efficiency.
Maintain logs of support requests, issue resolutions, and equipment servicing.
Provide regular system health and performance reports.
Fixed monthly salary plus performance-linked incentives or annual bonus.
Regular salary reviews based on work quality and tenure.
Contribution towards Employee Provident Fund (EPF).
Gratuity payout as per government norms after 5 years of service.
Medical insurance for employee and immediate family (spouse, children, parents).
Includes hospitalization, accidental, and maternity coverage.
Company-provided laptop and peripherals for official use.
Reimbursement for mobile/internet expenses (depending on project).
Travel allowance for branch or warehouse visits.
Exclusive staff discounts on Nykaa Beauty, Nykaa Fashion, and Nykaa Man products.
Early access to sales, offers, and product launches.
Business Model & Operations Offers beauty & personal care products (make-up, skincare, haircare, bath & body, fragrance), fashion & lifestyle (apparel, accessories, footwear) and complementary home/ wellness items. Operates... Read More