Telesales Representative

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Make outbound calls to potential and existing customers to promote products or services.
Understand customer requirements and provide suitable recommendations.
Explain product features, pricing, and benefits clearly and convincingly.
Handle customer queries, objections, and complaints in a professional manner.
Maintain and update customer data in the CRM system accurately.
Follow up on leads generated by the marketing or digital sales teams.
Meet or exceed daily, weekly, and monthly sales targets.
Coordinate with field sales or operations teams for order processing and after-sales support.
Keep up to date with product knowledge, competitor offerings, and market trends.
Ensure customer satisfaction and promote brand loyalty.

Fixed base salary plus attractive commission on every successful sale.
Performance-based bonuses for meeting or exceeding sales targets.
Incentive programs such as cash rewards, vouchers, or trips for top performers.
Quarterly or yearly appraisals for consistent high achievers.

Comprehensive sales and communication training programs.
Continuous learning on product knowledge, CRM systems, and customer handling.
Opportunities to learn negotiation, upselling, and lead management.
On-the-job mentoring from senior sales leaders and trainers.

Fast-track promotion to roles like:
→ Senior Telesales Executive
→ Team Leader
→ Sales Manager / Business Development Manager
Pathway to transition into customer success, digital sales, or corporate sales roles.

Option for work-from-office or remote (WFH) roles depending on company policy.
Fixed working hours with rotational or day shifts.
Paid annual leave, sick leave, and public holidays.

Telesales skills are in high demand across industries like Telecom, Banking, Insurance, E-commerce, Education, and Media.
Stable career path with opportunities to move into inside sales or business development globally.