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Telecaller - Associate - Lending Collections

Date Posted: Oct 01, 2025
Monthly: ₹ 16000 - ₹ 18000
Job is expired

Job Detail

  • location_on
    Location Mumbai, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: Rotating
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 30
  • calendar_view_day
    Experience: 2 years
  • male
    Gender: No Preference
  • school
    Degree: Bachelors
  • calendar_month
    Apply Before: Nov 29, 2025

Job Description

🛠 Key Responsibilities

  • Calendar & Schedule Management

    • Organize meetings, travel, and appointments for senior leaders.

    • Prioritize and manage time effectively.

  • Communication & Coordination

    • Draft, review, and respond to emails and correspondence.

    • Act as a point of contact between leadership, internal teams, and external partners.

  • Meeting Preparation

    • Create agendas, presentations, and business review decks.

    • Record minutes, track action items, and ensure follow-ups.

  • Business Support & Analysis

    • Assist in preparing reports, MIS, and dashboards for decision-making.

    • Conduct basic market/industry research when required.

  • Confidentiality & Governance

    • Handle sensitive information with discretion.

    • Ensure compliance with company processes and standards.

  • Project / Task Tracking

    • Monitor leadership-assigned tasks/projects to ensure timely delivery.

    • Coordinate cross-functionally with Finance, HR, Product, and Operations.

Benefits

  • Healthcare & Insurance

    • Family-friendly health cover: ~ ₹5 lakh sum insured, covers employee, spouse, up to 2 children.  Option to top up policy; cover for parents also available.

    • Separate COVID hospitalization and home care policy.

  • Leave & Time-Off

    • Maternity and paternity leave. 

    • Sick / emergency / casual / privilege leaves. Paytm

    • Marriage leave and other special leaves for life events. Paytm

  • Work-Life Balance & Flexibility

    • Flexible work arrangements (hybrid / remote work options as per role).

    • Wellness programs: yoga, counseling, etc. 

  • Wealth Creation & Financial Well-Being

    • ESOPs (Employee Stock Ownership Plans) so employees can get equity in the company. Paytm

    • Competitive compensation. Paytm

    • Financial wellness education, webinars etc.

  • Tax-Efficient / Digital Perks & Allowances

    • Use of Paytm Food Wallet (digital, tax-free food allowance) for meals.

    • Other “wallets” / allowances (mobile / internet / travel / uniforms) via Paytm’s benefits platform. 

  • Recognition & Growth

    • Reward programs (Rockstar, Rising Star, Champion of the Month etc.).

    • Internal job mobility (you can move laterally or upwards across teams).

    • Learning & Development: webinars, training, upskilling programs.

Company Overview

Lucknow, Uttar Pradesh, India

Paytm (an acronym for Pay Through Mobile) is India’s leading digital payments and financial services platform, operated by One97 Communications Ltd. Founded in 2010 by Vijay Shekhar Sharma, Paytm has transformed how Indians pay, shop, invest, and man... Read More

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