Supervise a team of 10–30 associates (depending on function).
Assign daily work schedules, monitor attendance, and manage shifts.
Conduct daily team briefings, goal setting, and performance reviews.
Motivate team members to achieve productivity and quality targets.
Ensure smooth execution of daily operations (order fulfillment, sales, or customer service).
Monitor Key Performance Indicators (KPIs) like productivity, accuracy, and customer satisfaction.
Analyze team performance reports and develop improvement plans.
Implement process improvements to optimize operations.
Onboard new hires and provide ongoing coaching.
Conduct skill-building sessions and regular refresher training.
Encourage teamwork and maintain a positive work culture.
Enforce company policies on safety, attendance, and performance.
Ensure adherence to SOPs (Standard Operating Procedures).
Conduct regular audits to maintain quality and safety standards.
Report team performance metrics to Operations or Area Managers.
Collaborate with HR, Training, and Quality teams for issue resolution.
Identify and escalate process gaps or system challenges.
Health insurance (employee + dependents)
Performance-based incentives
Paid time off, maternity/paternity leave
Meal & transport allowances
Career development and leadership training programs
Amazon started as an online bookstore and grew into the world’s largest e-commerce platform. Today, it operates across multiple sectors: E-commerce: Online marketplace selling everything from books to electronics, clothing, groceries, etc.... Read More