Lead and manage a team to achieve daily, weekly, and monthly performance targets.
Allocate tasks, set priorities, and monitor progress.
Conduct team meetings, briefings, and performance reviews regularly.
Provide training, coaching, and mentoring to team members for skill enhancement.
Handle customer or client escalations effectively and ensure timely resolution.
Maintain a positive and motivated work environment.
Analyze performance reports and implement process improvements.
Coordinate with management and cross-functional departments for smooth operations.
Ensure adherence to company policies, procedures, and quality standards.
Foster teamwork, discipline, and accountability within the team.
Competitive salary with performance incentives or bonuses.
Health insurance, paid leave, and career growth opportunities.
Leadership and management skill development.
Potential to advance to Managerial or Department Head roles.