Team Management:
Supervise and coordinate the day-to-day activities of the team.
Assign tasks and ensure timely completion.
Performance Monitoring:
Track team performance against KPIs (Key Performance Indicators).
Conduct performance reviews and provide feedback.
Training & Development:
Mentor and train team members to enhance skills and efficiency.
Ensure team members understand company policies and processes.
Process & Quality Compliance:
Ensure that team operations adhere to standard operating procedures (SOPs).
Maintain quality and productivity standards.
Issue Resolution:
Handle escalations and resolve operational or client-related issues.
Liaise with management for support in solving complex problems.
Reporting & Documentation:
Prepare reports on team performance, metrics, and operational issues.
Maintain proper documentation for audits and management review.
Health insurance and paid leave.
Performance-based incentives and bonuses.
Professional development and training opportunities.
Career growth opportunities into senior management roles.
Exposure to large-scale operations and team management experience.
Amazon started as an online bookstore and grew into the world’s largest e-commerce platform. Today, it operates across multiple sectors: E-commerce: Online marketplace selling everything from books to electronics, clothing, groceries, etc.... Read More