Oversee daily store operations
Ensure adherence to SOPs, safety, and compliance
Manage store opening/closing procedures
Coordinate with warehouse, vendors, and HO teams
Achieve sales targets and KPIs
Implement promotions, visual merchandising, and pricing
Analyze sales reports and take corrective actions
Drive upselling and cross-selling
Recruit, train, and manage store staff
Prepare duty rosters and manage attendance
Conduct performance reviews and coaching
Maintain staff discipline and motivation
Monitor stock levels, replenishment, and stock audits
Reduce pilferage, damage, and wastage
Ensure accurate billing and cash handling
Salary: (varies by brand, store size, and city)
Performance Incentives / Sales Bonus: Monthly or quarterly targets
Provident Fund (PF): As per statutory norms
Gratuity: Applicable after eligibility period
Overtime / Extra Duty Pay: In some organizations
Medical Insurance: Employee coverage; family coverage in some companies
Life Insurance / Accidental Cover
Annual Health Check-ups (company-specific)
Paid Leaves: Casual, sick, and earned leaves
Weekly Offs: As per retail shift policy
Festival / National Holiday Leave
Maternity / Paternity Leave: As per law/company policy
Training Programs: Leadership, customer service, sales skills
Internal Promotions: Store → Area → Regional Manager
Exposure to Multi-Store Operations
Flipkart was launched in 2007 as an online platform for selling books by Sachin Bansal and Binny Bansal. Ten years later, the e-commerce company had 54 million active users and 100,000 plus sellers and had sold 261 million units. Read More