Oversee day-to-day operations of the showroom (sales, staff, stock, and customer service).
Lead the sales team to achieve monthly & annual sales targets.
Supervise and train staff (sales associates, CREs, cashiers, stock keepers).
Monitor billing, cash handling, and daily accounts reconciliation.
Ensure visual merchandising & display standards are maintained.
Handle customer escalations, complaints, and VIP customer service.
Track and manage inventory & stock movement (inward & outward).
Implement promotional activities, offers, and seasonal campaigns.
Generate daily/weekly/monthly reports on sales, revenue, and performance.
Ensure compliance with company policies, safety, and security norms.
Strong leadership & team management abilities.
Excellent communication, negotiation, and customer service skills.
Analytical ability for sales forecasting & performance monitoring.
Knowledge of retail operations, billing software, and inventory systems.
Problem-solving & decision-making capability under pressure.
Minimum: Graduate (any stream), MBA preferred.
5–8 years of experience in retail, with at least 2–3 years in a supervisory/managerial role.
Jewellery or luxury retail experience is a strong advantage.
Attractive incentive structure for meeting sales & store performance.
Career growth → Area Manager → Regional Manager → Zonal Head.
Employee discounts on jewellery / textile purchases.
Health insurance, PF, ESI, gratuity (as per company policy).
Professional training in leadership, customer service, and retail operations.
Key Brands and Business Units Kalyan Jewellers Founded in 1993 by T. S. Kalyanaraman Offers jewellery in gold, diamond, silver, platinum, gemstones. As of mid-2025, it has 300-plus showrooms across India and also in the Middle Eas... Read More