Store & Operations Management
Oversee day-to-day store operations, including sales, inventory, and customer service.
Ensure compliance with company policies, safety standards, and operational procedures.
Maintain store appearance and visual merchandising.
Sales & Revenue Management
Achieve monthly, quarterly, and annual sales targets.
Develop strategies to increase store revenue and profitability.
Monitor and analyze sales performance metrics.
Team Leadership & Staff Management
Recruit, train, and supervise store staff.
Conduct performance reviews, coaching, and motivation sessions.
Assign tasks and manage workforce efficiently.
Customer Relationship Management (CRM)
Ensure high levels of customer satisfaction.
Handle escalated customer queries or complaints.
Implement loyalty programs and promotional campaigns.
Inventory & Supply Chain Management
Monitor stock levels and coordinate with suppliers for timely replenishment.
Minimize stock losses, damages, or theft.
Reporting & Financial Management
Prepare sales reports, store performance analysis, and forecasts.
Manage budgets, expenses, and store profitability.
Career Growth: Opportunities to advance to Regional Manager, Area Manager, or higher retail leadership roles.
Skill Development: Training in leadership, sales strategy, retail operations, and inventory management.
Recognition Programs: Awards or incentives for achieving store targets and outstanding performance.
Competitive Salary: Fixed monthly pay based on experience and store size.
Performance-Based Incentives: Bonuses linked to store sales, revenue, and profitability.
Retirement Benefits: Provident Fund (PF), gratuity, and pension schemes.
Insurance: Health, life, and accidental coverage for self and dependents.
Medical Coverage: Health insurance for employees and sometimes their families.
Paid Time Off: Annual leave, sick leave, and public holidays.
Employee Assistance Programs: Counseling or wellness support in some organizations.
Flexible Work Hours: Depending on store operational needs and peak sales periods.
Travel Allowances/Reimbursements: For work-related travel to suppliers, other branches, or regional offices.