Oversee and execute daily operational processes in the assigned department.
Ensure tasks are completed accurately and on time.
Monitor workflows and process adherence.
Guide and supervise junior officers or support staff.
Allocate responsibilities and monitor team performance.
Prepare MIS reports, dashboards, and operational documentation.
Maintain records for audit, compliance, and internal reporting.
Track KPIs and escalate issues to management.
Ensure company policies, procedures, and regulatory standards are followed.
Coordinate with internal departments such as finance, HR, operations, or sales.
Support process improvement initiatives.
Address customer or vendor queries professionally.
Assist in handling contracts, invoices, and communications.
Competitive fixed salary
Performance-based bonus / incentives
Overtime or project completion incentives (industry dependent)
Medical insurance for employee (and sometimes dependents)
Accident / life insurance
Annual or periodic health check-ups
Paid annual / earned leave
Casual and sick leave
Public / festival holidays
Flexible work hours in some organizations
Exposure to process management, reporting, and team coordination
Opportunities for skill enhancement and certifications (Excel, ERP, compliance tools)
Clear career progression: Sr. Officer → Assistant Manager → Manager → Senior Manager → Department Head
Cross-functional exposure to finance, operations, sales, or administration