Design & Development
Build scalable and reliable software systems to support conversational agent services.
Develop backend APIs, data pipelines, and cloud-based solutions for voice and chat systems.
Write clean, maintainable, and testable code following Amazon’s coding standards.
Architecture & Problem Solving
Participate in the architecture and design of large-scale distributed systems.
Evaluate and implement modern technologies (AWS, NLP, ML frameworks) to enhance system performance.
Apply strong analytical and algorithmic problem-solving skills.
Collaboration & Leadership
Work closely with scientists, product managers, and other engineers across Alexa and Customer Technology teams.
Translate business needs into technical solutions.
Contribute to code reviews, documentation, and mentoring of junior engineers.
Continuous Improvement
Drive process and code quality improvements across the development lifecycle.
Optimize system performance through monitoring, debugging, and automation.
Embrace Amazon’s culture of “Invent and Simplify.”
Full medical coverage for employee + eligible dependents from day 1.
Access to mental health support (Employee Assistance Program – EAP) including counselling for employees and their children.
Wellness programs (tele-consultation, preventive health) as part of the benefits package.
Paid time off including annual leave, sick leave, casual leave.
Parental leave (maternity/paternity) supported; adoption leave and caregiver leave also available in many cases.
Access to learning and development programs, online training, certification support
Internal mobility opportunities and mentorship programs.
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