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Senior Service Advisor

Date Posted: Jan 23, 2026
Monthly: ₹ 16000 - ₹ 25000

Job Detail

  • location_on
    Location Delhi, Delhi, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: Rotating
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 30
  • calendar_view_day
    Experience: 1 Year
  • male
    Gender: No Preference
  • school
    Degree: Bachelors
  • calendar_month
    Apply Before: Feb 23, 2026

Job Description

  • Receive customers and understand vehicle/service issues

  • Create job cards and explain service work, costs, and timelines

  • Coordinate with technicians, mechanics, and spare-parts teams

  • Monitor service progress and provide updates to customers

  • Handle complaints and ensure timely resolution

  • Maintain service records, billing coordination, and documentation

  • Ensure service quality, safety, and company standards

  • Guide and support junior service advisors

  • Track service performance indicators (TAT, CSAT, repeat visits)

Benefits

💰 Salary & Incentives

  • Fixed monthly salary

  • Performance-based incentives / service bonus

  • Annual salary increment


🏥 Health & Insurance

  • Medical insurance (self / family as per policy)

  • Accident & life insurance

  • Safe working environment


🕘 Work & Leave

  • Paid leaves (casual, sick, earned)

  • National & festival holidays

  • Weekly off / rotational off


📚 Training & Career Growth

  • Regular technical & customer-service training

  • Clear promotion path to Service Manager / Workshop Head

  • Skill development in automotive systems

Company Overview

Lucknow, Uttar Pradesh, India

🏢 Company Overview The Honda Group (officially Honda Motor Co., Ltd.) is a Japanese multinational conglomerate best known for its automobiles, motorcycles, and power equipment. It is one of the largest automobile manufacturers in the world and the... Read More

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