Welcome and interact with customers, understanding their service requirements
Record service details and vehicle issues accurately
Provide cost estimates and timelines for service completion
Coordinate with technicians, mechanics, and parts departments to ensure timely service
Track service progress and update customers regularly
Handle customer complaints and resolve issues promptly
Maintain accurate work orders, billing, and service documentation
Ensure adherence to company policies, safety, and quality standards
Guide and mentor junior service advisors or interns
Monitor service KPIs like turnaround time, customer satisfaction, and repeat visits
Competitive fixed monthly salary ( depending on experience & company)
Performance-based incentives / bonus for service targets
Annual salary review
Medical insurance (self and sometimes family)
Life and accidental insurance coverage
Safe working environment with PPE if required
Paid leaves (casual, sick, earned)
National & festival holidays
Flexible work schedules in some organizations
Training in customer handling, automotive service, and service management
Exposure to advanced service operations and customer satisfaction strategies
Career progression: Service Advisor → Senior Service Advisor → Service Manager → Workshop / Service Head
🏢 Company Overview The Honda Group (officially Honda Motor Co., Ltd.) is a Japanese multinational conglomerate best known for its automobiles, motorcycles, and power equipment. It is one of the largest automobile manufacturers in the world and the... Read More