Greet and interact with customers in service centers or workshops
Assess customer vehicle/service requirements and record service details
Provide cost estimates, service timelines, and updates to customers
Coordinate with technicians and mechanics to ensure timely service
Manage work orders and ensure accurate documentation
Handle customer complaints and resolve service-related issues
Ensure compliance with company standards and safety protocols
Train or guide junior service advisors when required
Track service KPIs like turnaround time, customer satisfaction, and repeat visits
Competitive fixed monthly salary ( depending on experience & company)
Performance-based incentives / bonus for service targets
Annual salary review
Medical insurance (self and sometimes family)
Life and accidental insurance coverage
Safe working environment with PPE if required
Paid leaves (casual, sick, earned)
National & festival holidays
Flexible work schedules in some organizations
Training in customer handling, automotive service, and service management
Exposure to advanced service operations and customer satisfaction strategies
Career progression: Service Advisor → Senior Service Advisor → Service Manager → Workshop / Service Head
🏢 Company Overview The Honda Group (officially Honda Motor Co., Ltd.) is a Japanese multinational conglomerate best known for its automobiles, motorcycles, and power equipment. It is one of the largest automobile manufacturers in the world and the... Read More