Manage a portfolio of important and high-value clients
Act as a single point of contact for key customers
Build long-term, trust-based relationships
Achieve revenue targets from existing clients
Upsell and cross-sell products/services
Identify new business opportunities within accounts
Conduct regular client meetings and reviews
Resolve customer issues and escalations
Ensure high customer satisfaction and loyalty
Coordinate with operations, credit, service, and product teams
Ensure smooth service delivery post-sale
Share client feedback with management
Maintain CRM records and client documentation
Track account performance and revenue
Ensure compliance with company and regulatory guidelines
Competitive fixed salary
Performance-based incentives
Quarterly / annual bonuses
Salary revision based on performance
Retention or loyalty bonuses (company-specific)
Group health insurance (self + family)
Accidental & life insurance coverage
Wellness programs and health check-ups
Travel allowance / fuel reimbursement
Mobile phone & internet reimbursement
Daily allowance for outstation duties
Company vehicle or lease (senior roles)
Professional training programs
Leadership & relationship management training
Certification support (BFSI-specific roles)
Clear career progression to Relationship Manager / Area Manager