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Senior Key Relationship Officer

Date Posted: Jan 14, 2026
Monthly: β‚Ή 16000 - β‚Ή 30000

Job Detail

  • location_on
    Location Gurgaon, Haryana, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: Rotating
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 30
  • calendar_view_day
    Experience: 1 Year
  • male
    Gender: No Preference
  • school
    Degree: Bachelors
  • calendar_month
    Apply Before: Feb 14, 2026

Job Description

🀝 Key Client Management

  • Manage a portfolio of important and high-value clients

  • Act as a single point of contact for key customers

  • Build long-term, trust-based relationships

πŸ“ˆ Revenue & Account Growth

  • Achieve revenue targets from existing clients

  • Upsell and cross-sell products/services

  • Identify new business opportunities within accounts

πŸ“ž Customer Service & Engagement

  • Conduct regular client meetings and reviews

  • Resolve customer issues and escalations

  • Ensure high customer satisfaction and loyalty

🧠 Internal Coordination

  • Coordinate with operations, credit, service, and product teams

  • Ensure smooth service delivery post-sale

  • Share client feedback with management

πŸ“Š Reporting & Compliance

  • Maintain CRM records and client documentation

  • Track account performance and revenue

  • Ensure compliance with company and regulatory guidelines

Benefits

πŸ’° Compensation & Financial Benefits

  • Competitive fixed salary

  • Performance-based incentives

  • Quarterly / annual bonuses

  • Salary revision based on performance

  • Retention or loyalty bonuses (company-specific)


πŸ₯ Health & Insurance Benefits

  • Group health insurance (self + family)

  • Accidental & life insurance coverage

  • Wellness programs and health check-ups


πŸš— Travel & Allowances

  • Travel allowance / fuel reimbursement

  • Mobile phone & internet reimbursement

  • Daily allowance for outstation duties

  • Company vehicle or lease (senior roles)


πŸ“š Learning & Career Growth

  • Professional training programs

  • Leadership & relationship management training

  • Certification support (BFSI-specific roles)

  • Clear career progression to Relationship Manager / Area Manager

Company Overview

Mumbai, Maharashtra, India

🏒 Origins and Evolution The group's roots trace back to 1857 in Pilani, Rajasthan, when Seth Shiv Narayan Birla established a cotton trading business. This venture laid the foundation for what would become the Aditya Birla Group . In 1969, Aditya V... Read More

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