Achieve collection targets assigned to a particular branch or territory.
Ensure monthly targets are met within cost limits for collections.
Work with collection executives and agencies to recover overdue payments.
Monitor their performance and ensure no fraudulent practices occur.
Make sure all collections follow legal guidelines and the company’s code of conduct.
Ensure actions taken during recovery are legally compliant and ethical.
Coordinate with internal teams or external collection agencies.
Communicate effectively with customers to resolve payment issues professionally.
✅ 1. Competitive Compensation & Incentives