Manage and supervise the sales administration team.
Oversee order processing, invoicing coordination, and dispatch tracking.
Maintain and ensure accuracy of sales records, contracts, and customer master data.
Prepare sales reports, MIS, forecasts, and dashboards for management.
Ensure effective use of CRM systems (Salesforce, SAP, Oracle, Zoho, etc.).
Coordinate with finance on billing, credit control, and collections.
Liaise with logistics / supply chain for timely order fulfillment.
Support sales managers with pricing, quotations, and tender documentation.
Ensure compliance with company policies, audit requirements, and SOPs.
Improve sales processes, controls, and operational efficiency.
Competitive fixed salary
Performance-based incentives / annual bonus
Sales support or operations performance incentives (company dependent)
Medical insurance for employee and dependents
Accident and life insurance
Annual or periodic health check-ups
Paid earned / annual leave
Casual and sick leave
Public and festival holidays
Fixed office working hours (better work–life balance compared to core sales roles)
Leadership exposure in sales operations and commercial management
Training on CRM, ERP, and sales analytics tools
Clear career progression to Sales Operations Manager / Commercial Manager
Cross-functional exposure to finance, supply chain, and strategy teams