Manage assigned mortgage loan portfolio (Home Loans, LAP, Asha loans)
Monitor portfolio health, delinquency trends, and roll rates
Work towards reducing NPAs and early delinquencies
Achieve portfolio performance and normalization targets
Track accounts in early warning and high-risk buckets
Design and implement risk mitigation strategies
Take timely corrective actions to prevent slippage
Apply knowledge of secured lending and SARFAESI processes
Engage with delinquent customers through calls, emails, and visits
Coordinate with collections, legal, and recovery teams
Track promises-to-pay and recovery outcomes
Analyze portfolio data to identify trends and stress segments
Prepare MIS reports and dashboards for senior management
Recommend strategy changes based on analytics and insights
Review existing portfolio management processes
Suggest and implement improvements to increase efficiency
Support automation and system enhancements
Work closely with Credit, Risk, Product, Legal, and Collections teams
Ensure alignment between portfolio strategy and business goals
Generous leave provisions (casual, earned, medical and other statutory leaves).
Support for workβlife balance and policies for life-stage events like maternity/paternity leave.
Mobile expense reimbursement to support work communications.
Meal card benefits in some grades/locations.
Travel or field-work allowances (especially relevant if the role involves field engagement).
Structured training programs and professional skill development initiatives.
Opportunities for internal mobility across functions and geographies within the bank.
Exposure to data analytics, risk management and portfolio strategy β valuable skills for career advancement