Oversee rework operations such as repacking, tagging, labeling, bundling, or minor repairs
Ensure VAS operations are completed accurately and within deadlines
Manage defective or returned items that require rework
Supervise VAS and rework staff
Allocate tasks and monitor productivity
Conduct on-the-job training and ensure SOP adherence
Ensure quality standards are maintained during rework and VAS
Monitor KPIs like productivity, error rate, turnaround time
Implement process improvements and minimize operational errors
Coordinate with warehouse and inventory teams for rework items
Ensure proper documentation and stock updates
Handle coordination of inbound/outbound shipments requiring VAS
Work with warehouse, operations, quality, and customer service teams
Address escalations and resolve operational issues
Report performance metrics and operational updates to management
Competitive fixed salary
Performance-based incentives / bonuses
Overtime pay (if applicable, for peak season work)
Shift allowance (for night or rotational shifts)
Medical insurance for self (sometimes including family/dependents)
Accidental or life insurance coverage
Wellness initiatives / preventive health checkups
Paid leaves (earned, casual, sick leave)
National & festival holidays
Compensatory off for extra shifts (as per company policy)
On-the-job training on warehouse operations and VAS
Exposure to process improvement and inventory management
Opportunity to move into Warehouse Supervisor / Operations Manager roles
DHL is a global logistics company, part of the Deutsche Post DHL Group. In India, DHL operates through several business units: DHL Express, DHL Global Forwarding, DHL Supply Chain / Contract Logistics, and through its majority ownership of Blue D... Read More