Serve as the single point of contact for corporate clients managing salary accounts
Ensure timely and accurate salary disbursement and payroll processing
Address client queries, escalations, and complaints promptly
Coordinate with branch operations, payroll, and treasury teams
Ensure smooth onboarding of new clients and employees into salary programs
Monitor transaction accuracy, compliance, and service quality
Identify opportunities to cross-sell retail banking products to corporate clients and employees
Promote products like corporate credit cards, payroll-linked loans, and employee benefits schemes
Ensure KYC, AML, RBI, and regulatory compliance for corporate accounts
Maintain proper documentation and audit readiness
Adhere to bank policies, processes, and SOPs
Maintain MIS reports on client satisfaction, payroll operations, and cross-sell metrics
Track performance against service SLAs and internal benchmarks
Fixed salary as per the bank’s grade
Performance-linked incentives based on service quality, client retention, and cross-selling
Annual bonuses for meeting KPIs
Medical insurance for employee and dependents
Group term life insurance
Accidental and critical illness coverage
Paid earned leave, casual leave, and sick leave
Festival and optional holidays
Maternity & paternity leave as per bank policy
Provident Fund (PF)
Gratuity
Superannuation / pension benefits (where applicable)
Axis Bank Limited — Company Profile Network & Presence Total Employees: ~104,400 Branches in India: 5,876 ATMs & Cash Recyclers: 13,941 Overseas Offices: 8 Rural / Semi-Urban Branches: ~47% of total branches... Read More