Supervise pickup, sorting, loading, dispatch, and delivery operations.
Coordinate with drivers, delivery associates, and customer service teams.
Ensure proper documentation, scanning, and tracking of shipments.
Monitor transit time, delays, damages, and resolve operational issues.
Maintain SOP compliance (safety, quality, regulatory).
Generate daily/weekly MIS reports on shipments, costs, and KPIs.
Manage resources: staff scheduling, vehicle allocation, and equipment.
Handle customer or vendor escalations related to delays or service quality.
Suggest process improvements to enhance efficiency and reduce cost.
Medical Insurance: Coverage for employees and their families.
Life Insurance: Financial protection for beneficiaries.
Disability Insurance: Support in case of work-related injuries or disabilities.
Vision Insurance: Eye care coverage.
Employee Assistance Program: Support for personal or work-related issues Glassdoor.
Maternity & Paternity Leave: Paid leave for new parents.
Childcare Support: Assistance for employees with young children.
Vacation & Paid Time Off: Paid leave for rest and personal time.
Sick Leave: Paid leave for illness recovery Glassdoor.
Pension Plan: Retirement savings plan.
Benevolent Fund: Financial assistance in case of emergencies or hardships.
Retirement Provisions: Support for post-retirement life
ITC Limited is one of India's leading conglomerates with a diversified presence across FMCG, hotels, paperboards and packaging, agri-business, and information technology. Renowned for its strong brand portfolio and sustainable practices, ITC operates... Read More