An Operations Executive at Flipkart is primarily responsible for ensuring smooth operations in the supply chain and delivery process. The role involves:
Monitoring Operations: Tracking orders, shipments, and deliveries.
Coordinating Teams: Working with delivery associates, warehouse staff, and vendors.
Process Management: Ensuring operational efficiency and adherence to standard operating procedures (SOPs).
Problem Solving: Addressing delivery delays, customer complaints, or operational bottlenecks.
Data Reporting: Maintaining records of daily operations and preparing performance reports.
Quality & Compliance: Ensuring safety, quality, and compliance standards are met.
Flipkart was launched in 2007 as an online platform for selling books by Sachin Bansal and Binny Bansal. Ten years later, the e-commerce company had 54 million active users and 100,000 plus sellers and had sold 261 million units. Read More