As an Operation Executive at Rapido, you will manage rider (“Captain”) operations, ensuring smooth daily functioning, onboarding, and engagement. You’ll be the first point of contact for field queries and help optimize operational processes in your region.
Monitor daily rider activity, app usage, and trip performance.
Address rider queries and resolve operational issues promptly.
Assist in onboarding and training new riders.
Support campaigns, communications, and promotional activities.
Collect field insights to improve operations and processes.
Coordinate with regional and central teams for operational efficiency.
Excellent communication and interpersonal skills.
Problem-solving and decision-making ability.
Familiarity with field operations or logistics is a plus.
Ability to multitask in a fast-paced environment.
Basic data monitoring and reporting skills.
Competitive salary with performance-based incentives.
Career growth opportunities to senior operations or regional roles.
Hands-on experience in a fast-growing startup environment.
Exposure to field operations and large-scale logistics management.
Name: Rapido (operated by Roppen Transportation Services Pvt Ltd), formerly known as theKarrier Founded: 2015 by IIT/PESU graduates Aravind Sanka, Pavan Guntupalli, and SR Rishikesh in Bangalore, Karnataka Headquarters: Bangalore, Indi... Read More