Join Rapido as an Operation Executive and play a key role in managing rider operations, ensuring smooth onboarding, engagement, and daily operations across your region.
Monitor daily rider (“Captain”) activity and app usage.
Address queries and resolve operational issues efficiently.
Support recruitment, onboarding, and training of new riders.
Assist in planning campaigns, communications, and promotions.
Gather field insights to improve operations and processes.
Coordinate with regional and central teams for smooth execution.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making ability.
Familiarity with field operations or logistics is a plus.
Ability to handle multiple tasks in a fast-paced environment.
Basic knowledge of reporting and data monitoring.
Performance Incentives: Additional rewards based on meeting targets or KPIs.
Opportunity to move up to Senior Operations Executive, Regional Operations Manager, or other leadership roles.
Exposure to large-scale operations and logistics management.
Hands-on experience in field operations and rider management.
Training on operational processes, reporting, and team coordination.
Mix of office and field work, giving variety and practical experience.
Work in a fast-paced, dynamic startup culture.
Networking opportunities with cross-functional teams.
Exposure to technology-driven ride-hailing operations.
Potential access to employee programs, wellness initiatives, or rewards (if offered by Rapido).
Name: Rapido (operated by Roppen Transportation Services Pvt Ltd), formerly known as theKarrier Founded: 2015 by IIT/PESU graduates Aravind Sanka, Pavan Guntupalli, and SR Rishikesh in Bangalore, Karnataka Headquarters: Bangalore, Indi... Read More