Build and maintain long-term relationships with NRI clients.
Serve as the primary point of contact for all banking needs of assigned NRI customers.
Ensure high-quality service and proactive client engagement.
Acquire new NRI clients through referrals, corporate tie-ups, and networking.
Cross-sell and upsell banking and investment products:
NRE/NRO/FCNR accounts
Loans (Home, Personal, Auto)
Mutual Funds, Bonds, Insurance, and other investment solutions
Credit cards and forex services
Meet or exceed monthly/quarterly sales targets.
Provide guidance on tax, investment, and regulatory matters under FEMA guidelines.
Assist clients with repatriation, remittances, and forex requirements.
Recommend portfolio diversification and wealth management strategies.
Ensure KYC, AML, RBI, and FEMA compliance for all accounts and transactions.
Collect, verify, and maintain all account opening and transaction documentation.
Support internal and external audits
Base salary: ₹5–10 LPA (depending on experience and bank).
Performance-based incentives/bonus: Linked to revenue generation, sales targets, and portfolio growth.
High performers can earn additional variable pay, sometimes 20–50% of base salary.
Group Mediclaim / Health Insurance for the employee and dependents.
Group Term Life Insurance or accidental insurance.
Coverage often extends to family members, depending on bank policy.
Provident Fund (PF) contributions (employer + employee).
Gratuity as per Payment of Gratuity Act after qualifying years.
Some banks offer Voluntary Provident Fund (VPF) or other retirement savings plans.
Preferential interest rates on loans (home, car, personal).
Access to staff salary account with perks like free debit/credit cards and lower banking charges.
Banking benefits for NRI-related transactions may also apply for some banks
Paid leave: Casual leave, earned leave, sick leave, and statutory holidays.
Policies supporting maternity/paternity leave and flexible arrangements in some banks.
Travel allowance (especially if client visits are required).
Mobile/communication reimbursement to support work calls.
In some banks, meal allowance or field expenses reimbursement is provided.
Training programs: Product knowledge, NRI banking regulations, and relationship management skills.
Opportunity for career progression:
NRI Relationship Manager → Senior NRI RM → Regional/Cluster NRI Head → Zonal / National NRI Head.
Exposure to wealth management, portfolio advisory, and cross-border banking.