The Manager – Operations will lead city-level operational activities, ensuring smooth processes, team efficiency, and achievement of performance targets. This role is pivotal in scaling Rapido’s operations while maintaining high service quality and partner satisfaction.
Oversee day-to-day operations and monitor KPIs to drive efficiency.
Lead, mentor, and manage the operations team to ensure accountability and performance.
Develop and implement strategies for pricing, incentives, and rider/partner engagement.
Coordinate with cross-functional teams like Product, Tech, and Marketing for seamless operations.
Ensure regulatory compliance and adherence to company policies.
Identify process gaps and implement improvements to optimize operations.
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Prior experience in operations management, preferably in mobility, logistics, or tech-driven services.
Good understanding of city-level market dynamics.
Effective communication and negotiation skills.
Competitive salary with performance-based incentives.
Career progression opportunities into senior operational leadership roles.
Health insurance coverage and wellness benefits.
Exposure to a fast-growing startup environment and cross-functional projects.
Paid leaves and flexible work arrangements (depending on location).
Name: Rapido (operated by Roppen Transportation Services Pvt Ltd), formerly known as theKarrier Founded: 2015 by IIT/PESU graduates Aravind Sanka, Pavan Guntupalli, and SR Rishikesh in Bangalore, Karnataka Headquarters: Bangalore, Indi... Read More