The Manager – Operations is responsible for overseeing city-level operations, ensuring smooth functioning, improving efficiency, and leading a high-performing operations team. This role involves strategic planning, team management, and execution of operational processes in a fast-paced mobility/logistics environment.
Manage day-to-day operations and ensure process efficiency.
Lead, mentor, and develop the operations team.
Monitor KPIs and use data to optimize operational performance.
Implement strategies for pricing, incentives, and rider/partner engagement.
Collaborate with cross-functional teams (Tech, Product, Marketing) for seamless operations.
Ensure compliance with company policies and regulatory requirements.
Strong leadership and team management abilities.
Excellent analytical and problem-solving skills.
Experience in operations management, preferably in logistics, mobility, or tech services.
Good understanding of city-level business and market dynamics.
Effective communication and negotiation skills.
Competitive Salary
Fixed monthly pay based on experience and city.
Performance-based incentives/bonuses.
Career Growth Opportunities
Clear path to senior leadership roles like Regional Manager or Head of Operations.
Exposure to strategic decision-making in a fast-growing startup.
Health & Wellness
Health insurance coverage for self (and sometimes family).
Wellness programs or corporate tie-ups for fitness/medical benefits.
Leave & Work-Life Balance
Paid leaves as per company policy.
Flexible work arrangements in some locations.
Skill Development & Learning
Opportunity to work cross-functionally with tech, marketing, and product teams.
On-the-job training and access to workshops or courses.
Startup Perks
Exposure to a fast-paced, high-growth startup environment.
Participation in company events, team outings, and recognition programs.
Name: Rapido (operated by Roppen Transportation Services Pvt Ltd), formerly known as theKarrier Founded: 2015 by IIT/PESU graduates Aravind Sanka, Pavan Guntupalli, and SR Rishikesh in Bangalore, Karnataka Headquarters: Bangalore, Indi... Read More