The Manager – Operations at Rapido is responsible for managing city-level operations, ensuring smooth processes, and leading a team to achieve operational efficiency and growth targets. This role bridges strategy, execution, and team leadership in a fast-paced mobility/logistics environment.
Lead and supervise city/regional operations to achieve performance goals.
Implement and monitor process improvements for efficiency and scalability.
Manage and mentor the operations team, fostering accountability and performance.
Analyze operational KPIs and data to make informed decisions.
Coordinate with cross-functional teams like Tech, Product, and Marketing.
Develop strategies for pricing, incentives, and partner engagement.
Ensure compliance with regulations and company policies.
Strong leadership and people management skills.
Excellent problem-solving and analytical mindset.
Experience in operations management, preferably in logistics, mobility, or tech-driven services.
Good understanding of market dynamics and city-level operations.
Effective communication and negotiation skills.
Competitive salary (based on experience and city).
Performance-linked incentives.
Career growth opportunities into senior leadership roles.