Client Relationship Management:
Serve as the main point of contact for assigned key clients.
Build long-term, trusted relationships with decision-makers.
Account Growth:
Identify upselling and cross-selling opportunities.
Develop account strategies to expand business within each client.
Revenue Management:
Achieve revenue targets from assigned accounts.
Monitor client performance and ensure timely payments.
Coordination:
Work with internal teams (Sales, Tech, Operations, Marketing) to meet client requirements.
Resolve client issues and ensure smooth onboarding or integration.
Reporting:
Prepare performance and account activity reports.
Track key metrics like transaction volume, retention rate, and satisfaction levels.
Attractive base salary plus performance-based incentives / bonuses.
Commission or variable pay tied to account growth and retention.
Comprehensive health insurance (medical, dental, vision).
Accident and life insurance coverage.
Wellness programs and employee assistance support.
Reimbursements for client visits, business travel, and communication expenses.
Company-provided mobile, laptop, and travel allowances.
Access to training programs, certifications, and leadership workshops.
Opportunities to learn about fintech products, sales strategy, and account management tools.
Clear promotion path to:
Senior Key Account Manager
Strategic Account Manager
Regional Sales Manager
Head of Key Accounts / Enterprise Sales
Exposure to high-value corporate clients and strategic decision-making.
Option for hybrid work (depending on company policy).
Autonomy in managing clients and setting daily schedules.
Quarterly and annual performance awards.
Recognition for achieving client retention and revenue goals.
Employee discounts on Paytm services (travel, movies, etc.)
Stock ownership plan (ESOP) for senior performers
Participation in internal innovation and leadership programs