Build and maintain long-term, trusted relationships with enterprise customers.
Serve as the main point of contact for client communications, support, and escalations.
Ensure high levels of customer satisfaction and service quality.
Conduct regular meetings to understand business needs and suggest Airtel solutions.
Identify cross-selling and up-selling opportunities (internet, mobility, cloud, IoT, etc.).
Develop customized telecom and digital service proposals for corporate clients.
Achieve assigned sales and revenue targets for the managed accounts.
Work with technical and product teams to design the right solutions for clients.
Create and execute account development plans (ADP) for key clients.
Analyze market trends, customer insights, and competitor activities.
Ensure renewal of contracts, pricing negotiation, and long-term retention.
Present quarterly business reviews (QBRs) to clients and internal leadership.
Coordinate with internal teams — network, operations, finance, and customer support — to ensure timely delivery of services.
Collaborate with marketing and product teams for client-specific campaigns.
Ensure compliance with company policies and commercial terms.
Track sales performance and customer data using CRM tools (e.g., Salesforce).
Maintain reports on revenue, pipeline, and customer activity.
Report business forecasts and potential risks to senior management.
Competitive Salary Package — Fixed pay + Variable Incentives based on sales performance.
Performance Bonus — Quarterly or annual rewards for meeting revenue and account growth targets.
Sales Incentives & Commissions — Extra income for achieving stretch targets or key deals.
Provident Fund (PF) — Monthly employer contribution for long-term savings.
Gratuity Benefits — Payable after a fixed tenure with the company.
Health Insurance (Medical Coverage) — Covers employee, spouse, children, and sometimes parents.
Accident & Life Insurance — Financial protection against unexpected events.
COVID or Emergency Medical Assistance — Available during medical emergencies.
Telemedicine & Wellness Programs — Access to online consultations and health check-ups.
Travel Allowance / Reimbursement — For client meetings, travel within assigned regions.
Mobile & Internet Reimbursement — Since KAMs stay connected with clients frequently.
Company Laptop and Business SIM — Provided for official work.
Fuel Allowance / Company Vehicle (in senior roles) — For frequent field travel.
Sales and Leadership Training Programs — Conducted via Airtel Academy.
Skill Development Courses — In digital transformation, communication, and CRM tools.
On-the-job Mentorship — Guidance from senior managers for career advancement.
Certification Support — Opportunities to gain telecom or sales certifications.
Star Performer Awards / Employee of the Month — Recognition for top achievers.
Fast-track Promotions — Based on consistent performance and client satisfaction.
Opportunity to Move into Leadership Roles — Regional or National Account Manager, Sales Head, etc.
Internal Job Transfers — Within Airtel Business, Retail, or Product Divisions.
Flexible Work Hours — Depending on client visits and meetings.
Paid Time Off (Annual & Sick Leave) — As per HR policy.
Festival Bonuses or Gift Vouchers — During Diwali, New Year, etc.
Employee Engagement Programs — Cultural events, sports, and social activities.
Discounts on Airtel Products & Services — Reduced rates for broadband, postpaid, and DTH plans.
Retirement Savings through PF & Gratuity.
Stock Options or ESOPs (for senior KAMs).
Job Stability with one of India’s top telecom companies.
Sales & Marketing Roles Promote Airtel’s products and services (mobile, broadband, DTH, business solutions). Meet and exceed sales targets in assigned territories. Build strong customer relationships and ensure satisfaction.... Read More