. Shipment Handling
Receiving inbound shipments
Scanning parcels into the system
Verifying quantity & condition
Sorting by delivery routes / pincodes
2. Delivery Partner Coordination
Assigning parcels to delivery executives (DEs)
Tracking attendance & availability
Helping resolve delivery issues (wrong address, customer unreachable, etc.)
3. System & Data Updates
Updating delivery status in internal apps/tools
Marking delays, returns, reattempts
Ensuring scans are accurate (critical for SLAs)
4. Returns & Reverse Logistics
Handling RTO (Return to Origin)
Verifying returned items
Preparing shipments to go back upstream
5. Hub Hygiene & Compliance
Maintaining parcel flow discipline
Ensuring safety, cleanliness, and process adherence
Supporting audits and daily reports
Competitive salary with on-time monthly payments
Attendance & performance incentives
Overtime pay during peak periods and sales events
PF & ESI benefits as per statutory requirements
Accident & health insurance coverage
Paid leaves & national holidays
Training & onboarding support
Career growth opportunities within operations and supply chain
Employee referral bonuses (where applicable)
Job stability with a leading e-commerce organization
Safe and structured work environment
Clear process guidelines and SOPs
Exposure to large-scale logistics operations
Skill development in warehouse systems and last-mile tech
Opportunity to transition into supervisory or managerial roles
Flipkart was launched in 2007 as an online platform for selling books by Sachin Bansal and Binny Bansal. Ten years later, the e-commerce company had 54 million active users and 100,000 plus sellers and had sold 261 million units. Read More