Manage daily operations at warehouses, hubs, or delivery centers
Monitor order processing, dispatch, and last-mile delivery
Coordinate with delivery executives, hub managers, and vendors
Track KPIs like delivery TAT, SLA, productivity, and quality
Handle exceptions (delays, shortages, damages, returns)
Ensure compliance with process, safety, and quality standards
Prepare daily/weekly operational reports
Support process improvement & cost optimization
Resolve customer or partner escalations
. Competitive Salary
Fixed monthly pay with performance incentives (attendance, productivity, quality).
2. Performance Incentives & Bonuses
Rewards based on KPI achievement, seasonal targets, and peaks (e.g., Big Billion Days).
3. Health & Insurance Benefits
Medical insurance for employees (often including dependents, spouse, and kids).
Accidental/term insurance coverage.
4. Paid Time Off
Annual leaves, sick leaves, and festival/holiday leaves as per company policy.
5. Training & Development
On-the-job training in operations processes
Access to internal learning platforms, workshops, and skill development programs.
6. Career Growth Opportunities
Clear progression path in operations: from Executive → Senior Executive → Assistant Manager → Operations Manager → Area/Regional roles.
7. Shift Allowances
Extra pay for night shifts or extended hours (if applicable).
Flipkart was launched in 2007 as an online platform for selling books by Sachin Bansal and Binny Bansal. Ten years later, the e-commerce company had 54 million active users and 100,000 plus sellers and had sold 261 million units. Read More