Diagnose and fix hardware and software issues for iPhone, Mac, iPad, Apple Watch, etc.
Provide hands-on technical support and repair services.
Educate customers about Apple products and best usage practices.
Manage appointments at the Genius Bar (Apple’s in-store tech support desk).
Collaborate with technical specialists and customer service teams.
Maintain a high level of customer satisfaction through excellent service.
Product discounts on Apple devices. Health insurance (medical, dental, vision). Paid leaves and vacation days. Learning & development opportunities through Apple training programs. Retirement / Provident fund plans. Performance-based incentives and bonuses.
🔹 Main Products Product Category Examples Smartphones iPhone Series Laptops/Computers MacBook, iMac, Mac mini Tablets iPad Series Wearables Apple Watch, AirPods Entertainment Devices Apple TV, HomePod Mixed Reality Apple Vision Pro... Read More