Business Strategy & Planning
Define business strategy, growth plans, and operational roadmaps.
Set annual targets, budgets, and KPIs in line with company goals.
Track industry trends and competitive intelligence to adapt strategies.
P&L Ownership
Drive revenue growth and profitability of the vertical.
Monitor financial performance, cost optimization, and ROI.
Regularly review business performance with leadership (CXOs).
Team Leadership & People Management
Lead, mentor, and build a high-performance team across functions (Sales, Product, Marketing, Ops, Finance).
Ensure proper talent acquisition, development, and succession planning.
Create a culture of accountability, ownership, and innovation.
Cross-Functional Execution
Work with product, engineering, marketing, and operations teams to deliver new initiatives.
Drive go-to-market strategies for new offerings.
Collaborate with compliance, finance, and regulatory bodies where required.
Operations & Customer Focus
Improve processes, systems, and tools to achieve operational efficiency.
Ensure customer experience excellence and service quality.
Implement data-driven decision-making and reporting dashboards.
Stakeholder Management
Manage key external partners, vendors, regulators, and clients.
Represent Paytm in industry forums and with ecosystem partners.
Provide business updates to leadership, investors, and boards as required.
Healthcare & Insurance
Family-friendly health insurance: covers employee, spouse, up to 2 children.
Option to top up the health policy and also cover parents. ate coverage for COVID hospitalization and home care.
Leave & Time Away
Maternity & paternity leave. Paytm
Sick/emergency/medical leaves, casual/privilege leaves.
Special leaves: bereavement leave, miscarriage leave, etc.
Work-Life Balance & Well-Being
Flexible / hybrid working environment (work location flexibility in many roles).
Wellness programs: yoga, counselling, health awareness sessions, etc.
Wealth Creation & Financial Benefits
ESOPs (Employee Stock Ownership Plans), giving employees a stake in the company.
Competitive compensation. Paytm
Learning & Growth
Training, online courses, webinars, internal upskilling programs.
Internal job mobility: ability to move laterally or vertically.
Recognition & Rewards
Rewards and recognition programs ("Rockstar of the Month", "Rising Star", "Champion of the Month", Hall of Fame etc.).
Allowance / Wallet-based Perks
Paytm has “wallet” benefits: food wallet, fuel wallet, allowance wallets for mobile/internet/travel etc. Paytm Business+1
Tax-efficient benefits using these wallets.
Other Social / Inclusive Policies
Strong leave policies, inclusivity in leave types.
Inclusive work culture, efforts for mental/physical well being.