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General Manager

Date Posted: Oct 01, 2025
Monthly: ₹ 150000 - ₹ 350000
Job is expired

Job Detail

  • location_on
    Location Mumbai, Maharashtra, India
  • desktop_windows
    Job Type: Full Time/Permanent
  • schedule
    Shift: Rotating
  • analytics
    Career Level: Experienced Professional
  • group
    Positions: 30
  • calendar_view_day
    Experience: 5 years
  • male
    Gender: No Preference
  • school
    Degree: Masters
  • calendar_month
    Apply Before: Oct 30, 2025

Job Description

🛠 Key Responsibilities

  1. Business Strategy & Planning

    • Define business strategy, growth plans, and operational roadmaps.

    • Set annual targets, budgets, and KPIs in line with company goals.

    • Track industry trends and competitive intelligence to adapt strategies.

  2. P&L Ownership

    • Drive revenue growth and profitability of the vertical.

    • Monitor financial performance, cost optimization, and ROI.

    • Regularly review business performance with leadership (CXOs).

  3. Team Leadership & People Management

    • Lead, mentor, and build a high-performance team across functions (Sales, Product, Marketing, Ops, Finance).

    • Ensure proper talent acquisition, development, and succession planning.

    • Create a culture of accountability, ownership, and innovation.

  4. Cross-Functional Execution

    • Work with product, engineering, marketing, and operations teams to deliver new initiatives.

    • Drive go-to-market strategies for new offerings.

    • Collaborate with compliance, finance, and regulatory bodies where required.

  5. Operations & Customer Focus

    • Improve processes, systems, and tools to achieve operational efficiency.

    • Ensure customer experience excellence and service quality.

    • Implement data-driven decision-making and reporting dashboards.

  6. Stakeholder Management

    • Manage key external partners, vendors, regulators, and clients.

    • Represent Paytm in industry forums and with ecosystem partners.

    • Provide business updates to leadership, investors, and boards as required.

Benefits

  • Healthcare & Insurance

    • Family-friendly health insurance: covers employee, spouse, up to 2 children.

    • Option to top up the health policy and also cover parents. ate coverage for COVID hospitalization and home care.

  • Leave & Time Away

    • Maternity & paternity leave. Paytm

    • Sick/emergency/medical leaves, casual/privilege leaves. 

    • Special leaves: bereavement leave, miscarriage leave, etc. 

  • Work-Life Balance & Well-Being

    • Flexible / hybrid working environment (work location flexibility in many roles).

    • Wellness programs: yoga, counselling, health awareness sessions, etc. 

  • Wealth Creation & Financial Benefits

    • ESOPs (Employee Stock Ownership Plans), giving employees a stake in the company. 

    • Competitive compensation. Paytm

  • Learning & Growth

    • Training, online courses, webinars, internal upskilling programs. 

    • Internal job mobility: ability to move laterally or vertically. 

  • Recognition & Rewards

    • Rewards and recognition programs ("Rockstar of the Month", "Rising Star", "Champion of the Month", Hall of Fame etc.). 

  • Allowance / Wallet-based Perks

    • Paytm has “wallet” benefits: food wallet, fuel wallet, allowance wallets for mobile/internet/travel etc. Paytm Business+1

    • Tax-efficient benefits using these wallets.

  • Other Social / Inclusive Policies

    • Strong leave policies, inclusivity in leave types.

Inclusive work culture, efforts for mental/physical well being.

Company Overview

Lucknow, Uttar Pradesh, India

Paytm (an acronym for Pay Through Mobile) is India’s leading digital payments and financial services platform, operated by One97 Communications Ltd. Founded in 2010 by Vijay Shekhar Sharma, Paytm has transformed how Indians pay, shop, invest, and man... Read More

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