Monitor daily operations, shipments, or delivery processes.
Track KPIs like on-time delivery, undelivered packages, and returns.
Coordinate with hubs, warehouses, and delivery teams.
Resolve routine operational issues and escalate complex cases.
Handle reporting, documentation, and process compliance.
Support managers or senior leadership with data analysis and operational insights.
Maintain records, dashboards, and MIS reports.
Coordinate internal communications between teams.
Resolve escalations from customers or vendors.
Ensure timely communication and follow-ups
Salary:
Executive: ₹15,000 – ₹25,000 per month
Senior Executive: ₹25,000 – ₹40,000 per month
Performance Bonuses / Incentives: Based on departmental or personal KPIs
Provident Fund (PF): Standard retirement savings
Gratuity: Applicable in permanent roles after 5 years of service (company-dependent)
Medical Insurance: Employee coverage; some companies include family coverage
Life & Accidental Insurance: Standard in mid-to-large companies
Wellness Programs: Health check-ups, gym access, or wellness apps (company-specific)
Paid Time Off: Casual leave, sick leave, festival leave
Maternity / Paternity Leave: As per company policy
Compensatory Off: For extra hours during peak seasons
Training Programs: For process, operations, and soft skills
Mentorship & Growth Opportunities: Clear path from Executive → Senior Executive → Manager
Professional Development: Some companies reimburse courses or certifications
Flipkart was launched in 2007 as an online platform for selling books by Sachin Bansal and Binny Bansal. Ten years later, the e-commerce company had 54 million active users and 100,000 plus sellers and had sold 261 million units. Read More