Handle daily operations and assigned processes
Coordinate with internal teams, vendors, or partners
Maintain records, reports, and MIS
Follow company SOPs and quality standards
Support seniors in achieving team targets
Handle basic issues and follow-ups
Manage operations or shifts independently
Monitor performance, productivity, and KPIs
Handle escalations and problem resolution
Train and guide Executives and associates
Drive process improvements and efficiency
Prepare detailed reports for managers
1. Salary & Incentives
Competitive monthly salary
Performance-based incentives and bonuses
2. Health & Insurance
Medical insurance for employee (sometimes dependents)
Accident / life insurance coverage
3. Leave & Holidays
Paid annual leave
Sick leave
Festival / national holidays
4. Statutory Benefits
Provident Fund (PF)
ESI (if applicable)
Gratuity (as per company policy)
5. Training & Development
On-the-job training
Access to skill development programs and workshops
Exposure to operations, process management, and reporting tools
6. Career Growth & Recognition
Promotion opportunities (Executive → Sr Executive → Assistant Manager → Manager)
Employee recognition programs and performance rewards