Supervise the daily work of executives and officers in the team.
Monitor performance, provide guidance, and resolve operational challenges.
Ensure smooth execution of branch, sales, or process activities.
Assist the Manager in setting and achieving business targets (sales, recovery, or growth).
Implement strategies to improve branch or departmental performance.
Track productivity, revenue, and customer satisfaction metrics.
Maintain strong relationships with key clients and customers.
Address escalations or service issues promptly.
Support retention and customer engagement initiatives.
Ensure operations follow company policy, audit norms, and regulatory requirements (like RBI or IRDAI).
Maintain documentation and reports as per internal and external audits.
Prepare periodic performance reports for senior management.
Coordinate with cross-functional teams such as finance, HR, and admin.
Support training of new employees and help improve staff productivity.
Promote teamwork and discipline among junior staff.
Annual performance bonus / incentive
Health & life insurance
Provident Fund (PF) and Gratuity
Travel allowance (for field-based DMs)
Training and leadership programs
Career growth to Manager / Senior Manager / AVP roles
What is Bajaj Finance Bajaj Finance Ltd (BFL) is a non-banking financial company (NBFC) in India. It is part of the Bajaj Finserv group. It’s a deposit-taking NBFC (NBFC-D) and is classified as NBFC-Investment & Credit Company (NBFC-IC... Read More