Order Pickup:
Collect packages, groceries, or food from the store, warehouse, or restaurant.
Delivery to Customers:
Deliver products promptly and safely to the correct addresses.
Use navigation apps or GPS systems for efficient routes.
Customer Interaction:
Handle customer queries politely and provide a good delivery experience.
Collect cash on delivery (COD) payments if applicable.
Documentation & Reporting:
Maintain records of deliveries, receipts, and returned items.
Report delays, damaged items, or customer complaints to supervisors.
Vehicle & Safety Management:
Maintain the delivery vehicle (bike, scooter, or cycle) in good condition.
Follow traffic rules and company safety guidelines.
Provident Fund (PF): Retirement savings for permanent employees.
Employee State Insurance (ESI): Health coverage for medical treatment.
Health & Accident Insurance: Some companies provide basic insurance, especially for two-wheeler accidents.
Fuel / Vehicle Allowance: Reimbursement or support for fuel costs and vehicle maintenance.
Uniform & Safety Gear: Helmet, gloves, and company-branded uniform.
Flexible Working Hours: Especially for part-time delivery roles.
Training: On-the-job training for navigation apps, customer handling, and safety protocols.
Career Growth: Possibility to advance into roles like Delivery Supervisor, Logistics Coordinator, or Area Manager.
Experience Exposure: Gain knowledge of e-commerce, logistics, and customer service operations.
Name: Blinkit (formerly Grofers) Founded: December 2013 Founders: Albinder Dhindsa & Saurabh Kumar Headquarters: Gurgaon, Haryana, India Industry: Quick-Commerce (Q-Commerce), E-commerce Read More