Pick up customer orders from the assigned Zepto store or warehouse.
Deliver products to customers within the specified time (usually 10–20 minutes).
Handle and transport goods carefully to avoid damage.
Use the Zepto Delivery App to receive, track, and complete orders.
Collect payments for Cash on Delivery (COD) orders when required.
Maintain professional and polite communication with customers.
Follow company safety protocols and traffic regulations.
Report delivery-related issues (delays, address confusion, etc.) to the supervisor.
Ensure the delivery vehicle (bike/scooter) is maintained in good condition.
Weekly or daily payout options
Incentives for extra deliveries
Insurance coverage (accident and health)
Referral bonus for bringing new riders
Joining bonus (in some cities)
Uniforms, delivery bags, and mobile app support provided