Respond promptly to customer inquiries regarding orders, deliveries, refunds, and products.
Troubleshoot and resolve issues efficiently while maintaining a positive customer experience.
Document and track customer interactions in the system accurately.
Escalate complex issues to higher-level support or relevant departments.
Maintain knowledge of Amazon’s products, services, and policies.
Follow company guidelines to ensure compliance and quality standards.
Competitive salary with performance incentives.
Health and wellness benefits.
Employee discounts on Amazon products.
Career development opportunities and internal promotions.
Paid training and skill enhancement programs.
Amazon started as an online bookstore and grew into the world’s largest e-commerce platform. Today, it operates across multiple sectors: E-commerce: Online marketplace selling everything from books to electronics, clothing, groceries, etc.... Read More