🎯 Key Responsibilities:
Assist customers in-store or via calls/messages.
Provide information about products, pricing, and promotions.
Resolve complaints by coordinating with sales, service, or logistics teams.
Maintain records of customer interactions and feedback.
Support after-sales service and loyalty programs.
🧠 Skills & Competencies:
Excellent communication & interpersonal skills.
Patience, empathy, and problem-solving ability.
Basic computer literacy (MS Office, billing software).
Professional and courteous behavior under pressure.
🎓 Eligibility / Background:
Minimum 12th pass / Graduate.
Freshers welcome; prior retail/service experience is a plus.
Performance bonuses & festival incentives.
Employee discounts on products (jewellery, textiles).
Paid leaves, PF, ESI, and training programs.
Key Brands and Business Units Kalyan Jewellers Founded in 1993 by T. S. Kalyanaraman Offers jewellery in gold, diamond, silver, platinum, gemstones. As of mid-2025, it has 300-plus showrooms across India and also in the Middle Eas... Read More