Welcome & guide walk-in customers in the showroom.
Answer queries related to products, pricing, offers, and billing.
Handle phone calls, emails, and WhatsApp enquiries.
Coordinate with sales & service teams to resolve complaints.
Maintain customer records and feedback logs in CRM.
Support loyalty programs & after-sales services.
Strong communication (Hindi/English/regional language).
Polite, customer-first attitude.
Ability to handle pressure during peak hours/festivals.
Basic computer & billing software knowledge.
Problem-solving and patience.
Education: 12th pass / Graduate (preferred).
Freshers with good communication or 1–2 years in retail / service.
Fixed monthly salary + performance incentives.
Employee discounts (on jewellery, textiles, etc.).
Paid leave, festival bonuses.
Training & career development.
Key Brands and Business Units Kalyan Jewellers Founded in 1993 by T. S. Kalyanaraman Offers jewellery in gold, diamond, silver, platinum, gemstones. As of mid-2025, it has 300-plus showrooms across India and also in the Middle Eas... Read More