Credit Card Department

Date Posted: Sep 17, 2025

: ₹ 13000 - ₹ 41000

Job is expired

Job Detail

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Location Lucknow, Uttar Pradesh, India
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Job Type: Full Time/Permanent
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Shift: Rotating
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Career Level: Experienced Professional
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Positions: 30
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Experience: Less Than 1 Year
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Gender: No Preference
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Degree: Bachelors
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Apply Before: Oct 29, 2025

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Job Description

Relationship Manager – Credit Card

Role: Drive new credit card issuance and manage existing customers.

Responsibilities:

Identify potential customers and cross-sell credit card products.

Build and maintain strong customer relationships.

Achieve monthly/quarterly sales targets.

Conduct product presentations and explain benefits, fees, and terms.

Skills Required: Strong communication, negotiation, sales acumen, understanding of banking products.

Sales Executive / Field Sales Officer

Role: Generate new business through direct customer interactions.

Responsibilities:

Visit branches, corporate clients, or affluent locations to promote cards.

Explain card features, offers, and rewards programs.

Maintain sales records and report to management.

Skills Required: Persuasion, interpersonal skills, target-oriented mindset

Benefits

Axis Bank Privilege Credit Card

Welcome Benefits: Receive 12,500 EDGE REWARD points worth ₹2,500.

Milestone Benefit: Earn an additional 10,000 EDGE REWARD points upon spending ₹2.5 lakh.

Annual Fee Waiver: Achieve an annual spend of ₹5 lakh to waive the annual fee.

Dining Delights: Exclusive discounts at top restaurants across India.

Axis Bank

Axis Bank Select Credit Card

Welcome Benefits: Get 10,000 EDGE REWARD points on your first transaction.

Shopping Offers: Flat ₹500 off on BigBasket purchases of ₹2,500 or more.

Dining Offers: Flat ₹200 off on Swiggy orders of ₹1,000 or more.

Airport Lounge Access: Up to 12 complimentary international lounge visits annually.

Axis Bank

Axis Bank Neo Credit Card

Dining Discounts: 15% off at select restaurants via EazyDiner.

Fuel Surcharge Waiver: 1% waiver on fuel transactions between ₹400 and ₹5,000.

Online Shopping Benefits: 30% instant discount on Swiggy up to ₹150 per month.

Axis Bank

Samsung Axis Bank Credit Card

Samsung Offers: Exclusive deals and discounts on Samsung products.

EazyDiner Membership: Complimentary membership for dining benefits.

Fuel Surcharge Waiver: 1% waiver on fuel transactions.

International Transactions: 3% valueback on international spends.

Samsung

These benefits are designed to enhance your banking experience, offering convenience, savings, and exclusive perks. For detailed information on each credit card and its specific benefits, please visit the official Axis Bank website.

If you have a specific card in mind or need assistance comparing options, feel free to ask!

You said:

Functional area

ChatGPT said:

In Axis Bank’s Credit Card Department, the functional areas define the core responsibilities and operational scope of the roles. Here’s a breakdown:

1. Sales & Relationship Management

Functional Area: Business Development / Customer Acquisition

Key Focus:

Generating new credit card accounts.

Building and maintaining customer relationships.

Promoting premium or specialized card products.

Example Roles: Relationship Manager – Credit Card, Sales Executive, Field Sales Officer.

2. Credit Underwriting & Risk Management

Functional Area: Credit Risk / Underwriting

Key Focus:

Evaluating creditworthiness of applicants.

Approving or rejecting credit card applications.

Monitoring portfolio risk and ensuring compliance with RBI and internal policies.

Example Roles: Centralized Credit Underwriting Officer, Credit Analyst.

3. Operations & Processing

Functional Area: Operations / Process Management

Key Focus:

Processing applications and transactions.

Ensuring system accuracy, testing, and quality control.

Coordinating with other departments for smooth workflow.

Example Roles: Credit Card Tester, QA Analyst – Credit Cards, Operations Executive.

4. Customer Service & Support

Functional Area: Customer Support / Service Delivery

Key Focus:

Handling customer inquiries, complaints, and dispute resolution.

Educating customers about card usage, benefits, and payments.

Ensuring high customer satisfaction and retention.

Example Roles: Customer Service Officer, Helpdesk Executive.

5. Grievance Redressal & Compliance

Functional Area: Compliance / Legal / Regulatory Affairs

Key Focus:

Ensuring adherence to RBI and internal regulatory guidelines.

Managing customer complaints and escalations.

Reporting and monitoring for regulatory compliance.

Example Roles: Principal Nodal Officer (PNO), Compliance Officer – Credit

Skills Required

Company Overview

Axis Bank

Mumbai, Maharashtra, India

91 Current Jobs Openings

Axis Bank Limited — Company Profile Network & Presence Total Employees: ~104,400 Branches in India: 5,876 ATMs & Cash Recyclers: 13,941 Overseas Offices: 8 Rural / Semi-Urban Branches: ~47% of total branches... Read More

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