Customer/Seller Engagement
Onboard new sellers or clients onto the platform.
Provide support and guidance to resolve queries or issues.
Act as the primary point of contact for day-to-day operations.
Business Development Support
Identify opportunities to enhance seller or client engagement.
Support sales teams in driving new business initiatives.
Operational Coordination
Monitor performance metrics and help sellers or clients optimize their processes.
Coordinate with internal teams to resolve escalations.
Reporting & Documentation
Maintain records of interactions, issues, and resolutions.
Generate reports to track performance and engagement trends.
Health insurance (medical, dental, vision).
Provident Fund (PF) and statutory benefits.
Learning & development opportunities.
Employee discounts (if applicable).
Performance-based incentives/bonus.